HT-00 Company file, last reviewed
About Hex Trust: legal entities, licences and leadership
Hex Trust is a digital asset custodian founded in 2018 and headquartered in Hong Kong, operating through Hex Trust MENA FZE and HT Markets MENA FZE in Dubai (VARA licences VL/23/08/002 and VL/23/08/003), Hex Technologies Pte. Ltd. in Singapore (MAS Major Payment Institution licence PS20200664) and a Hong Kong trust company with a TCSP licence.
Risk warning. Not financial advice. Crypto is highly volatile and may drop in value significantly. You may lose the amounts you invest and your investments do not benefit from any form of financial protection.
File index
Legal entities and licences
Hex Trust is a group of companies. Each licence in the table belongs to one company, and that company is the one a client contracts with in its market. Compare the name on your agreement with the register entry before you sign. VARA is the Virtual Assets Regulatory Authority of Dubai, and MAS is the Monetary Authority of Singapore.
| Entity | Regulator, licence | Company no. | Licence no. | Issued | Register entry |
|---|---|---|---|---|---|
| Hex Trust MENA FZE, Dubai, UAE | VARA VASP Licence: Custody Services | Not published | VL/23/08/002 | VARA register: Hex Trust MENA FZE Last verified |
|
| HT Markets MENA FZE, Dubai, UAE | VARA VASP Licence: Broker-Dealer Services | Not published | VL/23/08/003 | VARA register: HT Markets MENA FZE Last verified |
|
| Hex Technologies Pte. Ltd., Singapore | MAS Major Payment Institution licence, Payment Services Act 2019 | UEN 201924026H | PS20200664 | Not published | MAS directory: Hex Technologies Pte. Ltd. Last verified |
| Hex Trust Limited, Hong Kong | Companies Registry: TCSP licence (AML), not an SFC-licensed platform | Not published | Not published | Not published | TCSP register search, no entry link Not verified |
| The same Hong Kong company, as a trust company | Trust company registration, as listed on the live trust centre | Not published | Not published | Not published | None found Not verified |
Last verified against the VARA public register and the MAS Financial Institutions Directory. Both VARA entries showed the status Active. The Hong Kong rows could not be checked: no licence number is published, and the register has no link to a single entry.
The live Dubai page prints renewal dates, not issue dates: 12 July 2027 for Hex Trust MENA FZE and 2 August 2027 for HT Markets MENA FZE. The VARA register also shows a CMA registration number for each company: CMA-VASP-0010000-0005 and CMA-VASP-0101000-0019.
Hong Kong is the least documented market. The live trust centre lists a trust company registration and a Trust or Company Service Provider (TCSP) licence, without a number and without a company name. Hex Trust Limited is named as the holder in one machine-readable file of the live site only. Until the owner confirms the holder and the number, read the status as it is: TCSP licence (AML), not an SFC-licensed platform.
| Entity | Permitted activities | Client classes |
|---|---|---|
| Hex Trust MENA FZE | Virtual Assets Custody Services | Institutional Investors and Qualified Investors |
| HT Markets MENA FZE | Broker-Dealer Services | Institutional Investors and Qualified Investors |
| Hex Technologies Pte. Ltd. | Digital Payment Token Service (custody and OTC trading) and Cross-border Money Transfer Service | No retail consumers. OTC execution only for verified Accredited and Institutional Investors |
| Hong Kong company | Not published | Not published |
From the VARA register, the MAS directory and the live regional pages, read 6 and 11 October 2026.
Other companies named in client agreements
Three more companies appear in the legal documents of the live site. No regulator is named for any of them.
- HT Markets (SVG) Limited Incorporated in Saint Vincent and the Grenadines, company number 26756. It is the counterparty of the Aura Master Trading Agreement.
- HTMI (BVI) Limited Incorporated in the British Virgin Islands. It is the counterparty of the Wrapped Token terms. Its company number is not published.
- HTEX Limited 28/F, 308 Central Des Voeux, 308 Des Voeux Road Central, Sheung Wan, Hong Kong. It converts and remits currency for corporate clients and, by its own page, takes no part in virtual asset activity. That page prints a licence marked as pending the fulfilment of its conditions and does not name the regulator.
The limits of each licence are set out under licences and regulatory disclosures by entity. For the rules behind them, read the guide to custody licensing in Dubai, Singapore and Hong Kong.
What Hex Trust does
Hex Trust holds digital assets for institutions and builds other services on the custody account. Its stated mission is “to unlock ownership in decentralized markets”. The live navigation shows six service lines: custody, wealth management, markets, wrapping, payment and staking.
Custody
Custody is the core service. Client assets sit in segregated on-chain accounts, and private keys are kept in hardware security modules. The navigation lists custody services, escrow, a continuity desk, wallets and account re-assignment under this line. Details are on the institutional crypto custody service page.
Markets and OTC execution
The markets line covers OTC execution, fiat ramping, lending and strategic solutions. In Dubai the broker-dealer is HT Markets MENA FZE (VL/23/08/003). In Singapore, OTC execution is open only to verified Accredited and Institutional Investors. Order flow and settlement are described on the crypto OTC desk page.
Staking and other services
Staking runs from the custody account, and staked assets remain in custody. Rewards are set by each network: they are variable and not guaranteed. The options and the risks are on the institutional staking page. The remaining lines are wealth management (Aura), token wrapping (including wXRP) and a payment service called Convert-to-Pay.
Wealth management (Aura), token wrapping, wXRP, and lending or staking of digital payment tokens. The live Dubai page says so and adds that they are not regulated under VARA.
The same list: Aura, token wrapping, wXRP, and lending or staking of digital payment tokens. The live Singapore page says so and adds that they are not regulated by MAS.
Hex Trust is paid by its clients: fees for custody, for trade execution and for staking services. The live site publishes no fee schedule and no revenue breakdown, so the basis of each fee is the one written in the client's quote. Fiat ramping is the one line with a public description: all-inclusive, volume-based pricing.
What drives a quote is explained under the pricing model.
Leadership and board
The roles and names here are copied from the live team page as it stood on 6 October 2026. This file adds no biographies and no photographs. Confirm tenure and credentials with the company before you rely on a name.
Executive team
- CEO and Co-Founder
- Alessio Quaglini
- CISO and Co-Founder
- Rafal Czerniawski
- CTO
- Tommaso Natale
- Chief Product Officer and Head of Custody
- Giorgia Pellizzari
- Head of Markets
- Rohit Apte
- COO and Head of Wealth Management
- James Harte
- Head of Legal and Compliance
- Federico Fabiano
- CFO and CEO of Singapore
- Davy Lassagne
- Chief Risk Officer
- Marty Jetton
- Head of Operations
- Man Hay Hong
- Head of Sales
- Gabriele Bandi
Board of Directors
- Chairman
- Rajah Thiyagarajah
- Director and CEO
- Alessio Quaglini
- Director and CISO
- Rafal Czerniawski
- Directors
- Jehan Chu, Mark Cheng, Minh Do
Advisory Board
- Chairman
- Colin Brooks
- Members
- Henri Arslanian, Anthony Chan, Dave Chapman, Carlo Huerlimann
Security and assurance at a glance
Four dated facts and one limit. Each names the issuer, so that you can ask for the document behind it.
- SOC 2 Type II
- December 2023, AssuranceLab
- SOC 1 Type I and Type II
- February 2023, Deloitte
- CSA STAR Level 2
- December 2023, CSA STAR registry listing
- Key storage
- FIPS 140-3 Level 3 HSMs, Securosys Primus
- Insurance limit, all clients together
- US$25,000,000
From the live trust centre and insurance framework, read 6 October 2026. The insurance limit is one shared pool. It names two insured events: dishonest or fraudulent acts or omissions of the custodian, and physical loss of or damage to private keys from natural disaster or violent acts.
Report types, key storage, insurance terms and the open questions are set out under security and assurance in detail.
Governance and compliance
The live disclaimers of the two Dubai companies name the responsible individuals of each company.
- Hex Trust MENA FZE
- Alessio Quaglini, Peter Aswad
- HT Markets MENA FZE
- James Harte, Nader Najm
Both disclaimers name the same Compliance Officer and Money Laundering Officer: Peter Aswad.
As named on the live disclaimers on 6 October 2026.
The trust centre says that Chainalysis KYT and Chainalysis Reactor are built into the compliance framework for transaction screening and investigation. In Dubai, fiat client money for on-ramp and off-ramp transfers is held in a Client Money Account with Zand Bank under the VARA Client Money Rules.
Three items are not published: the auditor of the financial statements, the board committees and their members, and the ownership of the group. Ask for them in the due-diligence pack.
Offices
The live About page names two global operating hubs, Hong Kong SAR and Dubai, and two regional offices, Singapore and Ho Chi Minh City. It also lists Italy.
- Dubai, UAE: global operating hub Hex Trust MENA FZE: Office 414, Level 4, Convention Tower, Dubai World Trade Centre. HT Markets MENA FZE: Office 420 on the same floor, according to the live disclaimer; the VARA register shows Unit 425.
- Singapore: regional office 138 Market Street #24-01/02/03, CapitaGreen, Singapore 048946, as shown in the MAS directory.
- Hong Kong SAR: headquarters and global operating hub The street address is not published on the pages read for this file.
- Ho Chi Minh City, Vietnam: regional office The address is not published.
Desks, e-mail addresses and official domains are listed with the contact details and offices.
Milestones
Dated events from the live site and the regulators' registers. Two rows come from old press releases and describe the position at that date only.
| Date | Event |
|---|---|
| 2018 | Hex Trust founded. |
| March 2022 | SOC 2 Type I examination completed by Deloitte. |
| 12 July 2022 | Historic: a press release announces an office in Milan and the entry of Hex Trust Italia on the Italian VASP registry kept by the OAM. |
| February 2023 | SOC 1 Type I and Type II examinations completed by Deloitte. |
| 2 August 2023 | Historic: a press release reports a Digital Asset Service Provider registration in France. |
| 15 November 2023 | Issue date of the VARA Custody Services licence VL/23/08/002 of Hex Trust MENA FZE, as shown on the register. |
| December 2023 | SOC 2 Type II examination completed by AssuranceLab. CSA STAR Level 2 certification. |
| 31 May 2024 | Issue date of the VARA Broker-Dealer Services licence VL/23/08/003 of HT Markets MENA FZE, as shown on the register. |
| Date not published | MAS Major Payment Institution licence of Hex Technologies Pte. Ltd. |
Sources: live home page, trust centre and press releases, read 6 October 2026; VARA public register, opened 11 October 2026.
Independent references
Four records that Hex Trust does not control. Open them yourself: a register entry is stronger evidence than any page of this site.
- VARA public register, custody The VARA entry for Hex Trust MENA FZE shows the licence, the activity, the issue date, the client classes and the status.
- VARA public register, broker-dealer The VARA entry for HT Markets MENA FZE shows the same fields for the broker-dealer.
- MAS Financial Institutions Directory The MAS entry for Hex Technologies Pte. Ltd. shows the licence type, the two services and the address.
- CSA STAR registry The Cloud Security Alliance listing for Hex Trust shows Hex Safe, listed since 15 February 2022, and Hex KYC, listed since 15 March 2023.
This file shows no awards and no client logos.
Editorial policy, contact and complaints
Pages and guides on this site are written by the Hex Trust Research Team and reviewed by the Head of Compliance. Sourcing, review dates and the use of AI in drafting are covered by the editorial and AI-use policy. The guides themselves are collected under Hex Trust insights.
New clients write to [email protected] and existing clients to [email protected]. The home page gives the Hex Trust services at a glance.
Complaints go to the company that serves you: [email protected] or +971 4 718 3127 for the Dubai companies, and [email protected] for the Singapore company. The steps are in the complaints procedure by entity.
Check the entity before you sign
One page holds each licence with its number, its limits and its register entry. If you are not sure which company would serve your institution, ask institutional sales and name your jurisdiction.
Risk warning. Not financial advice. Crypto is highly volatile and may drop in value significantly. You may lose the amounts you invest and your investments do not benefit from any form of financial protection.